Account Receivable (1 year contract)

What you'll do:

1.Invoicing & Billing:

• Generate and distribute accurate invoices to customers in a timely manner, ensuring adherence to company policies and customer specific requirements.

            Verify billing data, investigate, and resolve any discrepancies or issues.

• Process credit memos, adjustments, and refunds as required, ensuring proper documentation.

2.Cash Application:

• Accurately and efficiently post customer payments (checks, wire transfers) to the correct accounts and invoices.
• Perform daily reconciliation of cash receipts with bank statements and resolve any variances.
• Proactively investigate and resolve unapplied cash, payment discrepancies, and short payments.

3. Collections:

• Manage a portfolio of customer accounts, proactively contacting customers regarding overdue accounts via phone, email, and mail, following established collection policies and procedures.
• Develop and execute effective collection strategies for challenging accounts, negotiating payment plans and following up on commitments to ensure adherence.
• Research, analyze, and resolve billing and payment disputes in a timely manner to facilitate collections, coordinating with sales, customer service, and other relevant departments.
• Maintain detailed and accurate records of all collection activities, communications, and promises to pay within the AR system.
• Prepare and analyze aging reports regularly to identify delinquent accounts, prioritize collection efforts, and assess potential bad debt risk.
• Escalate complex or high-risk delinquent accounts to management with clear summaries and recommended actions.

4. Reconciliation & Reporting:

• Perform regular reconciliation of the accounts receivable sub-ledger to the general ledger, identifying and correcting discrepancies.
• Prepare periodic AR aging reports, collection forecasts, DSO (Days Sales Outstanding) analysis, and other relevant financial reports for management review.
• Assist with month-end and year-end closing procedures related to accounts receivable, ensuring accurate cut-off.

5. Customer Service & Relationship Management:

• Serve as a primary point of contact for customer billing inquiries and issues, providing professional and timely responses.
• Build and maintain positive, professional relationships with customers to foster a collaborative environment and facilitate timely payments.
• Collaborate cross-functionally with sales, customer service, and other internal departments to efficiently resolve customer issues impacting collections.

What you'll need:

• • Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (preferred but not always required).

  • 0–2 years of experience in Accounts Receivable, collections, general accounting, or a similar finance-related role.

  • Strong collections skills, with the ability to professionally follow up on overdue accounts, negotiate payment arrangements, and resolve billing issues efficiently.

  • Strong verbal and written communication skills, especially in handling customer inquiries and disputes.

  • Proficiency in Microsoft Excel (e.g., VLOOKUP, pivot tables) and other MS Office tools.

  • Ability to learn and adapt to new systems quickly.

  • Excellent attention to detail and accuracy in processing and reconciling transactions.

  • Good organizational and time-management skills.