Fraud Operations Executive (1-year contract)(LINE Pay)

What you’ll Do:

• Provide administrative support to the fraud team in daily operations and investigations e.g. monitoring social media platforms to identify and flag potential fraud cases or any suspicious activity
• Suggest new fraud trends or suspicious cases to the fraud team based on your findings
• Make outbound calls to merchants to verify transaction details and validate suspicious orders
• Support the team in deducting or flagging fraudulent orders in the system
• Conduct call checks with riders to verify activity and detect irregularities
• Help maintain records of flagged cases and summarize findings for internal use
• Work closely with internal teams for information gathering and follow-ups
• Assist in other fraud-related tasks as needed

What you’ll Need:

• Bachelor’s degree in Logistic/Business/Engineering/Statistics or related fields
• Experience in e-commerce or logistic fraud highly preferred
• 1-2 years working experience in related fields. Fresh graduates that have the necessary requirements may apply
• Experience with Microsoft's Excel or Google's Sheets will be a big advantage
• Curious and Attention to detail
• Proactive, responsible, organized and ability to work in a fast-paced environment