Strategy & Operations Manager

About LINE MAN Wongnai

LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
 

What You’ll Do:

• Develop and execute incentive and budget strategies to support resource planning objectives, balancing acquisition, retention, and reactivation while maintaining cost efficiency.
• Oversee day-to-day operational planning to ensure resource availability aligns with business demand, optimizing operational performance through data-driven decision-making.
• Track key performance indicators, analyze trends, and translate data into actionable insights. Drive continuous improvement through structured problem-solving and performance optimization initiatives.
• Partner closely with internal stakeholders across teams to align operational strategies with overall business objectives and evolving customer demand.