Ads Operations Support (1-year contract)

About LINE MAN Wongnai

LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.

What you’ll Do:

• Receive and review campaign briefs from the Sales and Media Planning teams to ensure all necessary assets and details are provided.
• Slot Confirmation: Verify "Impression Availability" within the system to confirm if the requested slots are available and ensure no scheduling conflicts with other brands.
• System Implementation: Execute end-to-end campaign setup specifically in Google Ad Manager (GAM) and other internal tools with 100% accuracy. Ensuring creative assets, targeting, and budgets align strictly with client briefs.
• Quality Assurance: Conduct rigorous QA checks on creative assets, targeting parameters, and budgets before launch to ensure compliance with platform policies.
• First-Line Troubleshooting: Act as the primary point of contact for operational issues; if an ad fails to run, investigate the root cause via data and system settings.
• Product Collaboration: Collaborate with Product and Commercial teams to deliver product insights, report bugs, or system glitches with clear, documented evidence such as screenshots and steps to reproduce.