Assistant Marketplace Performance Manager

What you’ll Do:

• Drive overall growth and performance of the assigned area by managing all facets of business including fleet operations and marketing
• Oversee day-to-day operations of LINE MAN services in the local area
• Apply analytical skills with local market knowledge to identify and implement strategies for growth; observe local competitor movement and create competitor analysis reports
• Forecasting involves making predictions of events that will occur in the future based on past data.
• Establish and lead the local team to ensure harmony, synergy, and excellence among the team
• Manage and drive performance of local fleet operations such as fulfillment rate, match rate, and cancellation rate
• Manage and drive local marketing performance and initiatives; oversee local marketing events
• Monitor metrics, and ensure high-quality experiences on the LINE MAN platform to provide the most reliable food delivery service in town
• Develop and optimize processes, including design processes, be them prospecting, onboarding, account management, or training to fuel growth and drive efficiency
• Perform other duties as assigned to meet business needs.
• Handle standby shift on some weekends or holidays (1–2 days/month) to monitor operations and take necessary actions as needed

What you’ll Need: 

• 3+ years in Management, Start-Up, Operations, On-Demand Services
• At least a bachelor’s degree in business administration, logistics, management, or related field.
• Experienced and strong understanding of O2O service platforms, especially the food delivery service will be strongly preferred.
• Data-driven decision mentality and sound business judgment through extremely strong analytical thinking and modeling ability (Excel skills necessary)
• Good business understanding and judgment., comfort in understanding a business through data analysis
• Ability to cope with pressure and an environment where not everything works yet, strong interest in taking ownership of problems rather than worrying about whose problem it is