What you’ll do:
- Own and deliver on sales, GMV, and profitability targets for assigned chain restaurant partners.
- Build and maintain strong, long-term relationships with partner headquarters and franchise owners.
- Develop and execute joint business plans, campaign calendars, and co-marketing initiatives.
- Conduct regular business performance reviews and share actionable insights with partners.
- Ensure operational excellence across key metrics (e.g., preparation time, cancellations, ratings, availability).
- Secure premium in-app visibility (e.g., banners, push notifications, homepage placements).
- Champion tool and feature adoption (e.g., promotion setup tools, coupon creation, self-service campaign portals) to increase partner efficiency and enable self-activation.
- Use data and dashboards to identify growth opportunities and optimize menus, pricing, and promotions.
- Lead contract negotiations, incentive management, and budget tracking.
- Collaborate with internal teams across operations, marketing, finance, and product.
- Drive innovation by testing new initiatives (e.g., bundles, exclusive menus, new store formats).
What you’ll need:
- 4-5 years of experience in key account management, category management, or sales, preferably in F&B, e-commerce, or FMCG.
- Proven success in managing enterprise or chain accounts with measurable results.
- Strong analytical skills; comfortable using Excel, BI dashboards (e.g., Data Studio, Tableau), or SQL for decision-making.
- Familiarity with digital tools, including campaign management systems, CRM platforms, and POS integrations.
- Structured, proactive, and able to manage multiple priorities in a fast-paced environment.
- Excellent communication, stakeholder management, and negotiation skills.
- Passionate about the food industry, partner success, and the consumer experience.
- Based in central Bangkok (Sukhumvit, Sathorn, Phayathai, Asoke) is preferred for proximity to partners.