People Operations Senior Manager/Director

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About LINE MAN Wongnai

LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.

As a part of the founding team, we’re looking for ambitious professionals with a growth mindset, who are comfortable with blank-sheet-of-paper assignments and can thrive in ambiguity.

What you’ll Do:

  • Oversee HR operations, including payroll, benefits administration, and HRIS management.
  • Develop and maintain HR policies, procedures, and compliance protocols.
  • Establish and maintain an organized and secure system for managing employee records and documentation, ensuring compliance with data protection regulations.
  • Evaluate, select, and implement HR technology solutions, such as HRIS and time tracking systems, to streamline HR operations and data management.
  • Handle employee relations and conflict resolution.
  • Design and manage competitive compensation and benefits programs.
  • Develop a comprehensive total rewards strategy that includes not only monetary compensation but also non-financial benefits, recognition programs, and work-life balance initiatives.
  • Ensure compliance with local labor laws and regulations.
  • Implement and manage employee assistance programs (EAPs) to support employees' physical and mental well-being.
  • Regularly report key HR metrics to senior leadership, including turnover rates, time-to-fill, and workforce demographics.
  • Collaborate with senior leadership and department heads to develop an annual HR budget, including salary budgets, training and development costs, recruitment expenses, and other HR-related expenditures.
  • Regularly analyze HR spending against the approved budget, identifying variances and providing explanations for discrepancies.


What you’ll Need:

  • Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree preferred).
  • At least 12 years of progressive HR and People Operations leadership experience, preferably in the tech industry.
  • Strong understanding of employment laws and regulations.
  • Exceptional interpersonal and communication skills.
  • Proven track record of developing and implementing successful HR strategies.
  • Ability to think strategically while also managing day-to-day HR operations.
  • Strong analytical and problem-solving skills.
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Benefits & Perks
Flexible hours that suit your pace
Work from home or anywhere
MacBook provided for everyone
No cap on your annual leave
LINE MAN Services Coupon
Barista service available daily
Afterwork beer available daily
Yearly company outing trip
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