- Take charge of operations planning and strategy and oversee budget planning and usage
- Develop, implement and review operation procedures
- Work with the Expansion team to achieve assigned order and fulfillment target
- Identify and solve day-to-day operational issues and the underlying causes as they arise
- Support team members’ communication with the entire team
- Recruit, train, assign, schedule, coach and counsel the team members
- Set standard and scope of work for the team members
- Maintain operations and overall KPI
- Implement a motivation scheme for riders
- Manage overall inventory and stock for local office and rider acquisition activities
- Bachelor's degree in operations management or related field
- Experience in management, operations, and leadership
- Understanding of finance and budget, including profit and loss, legal and team management
- Solid understanding of expansion and fleet management
- Data processing skills
- Reporting, critical thinking and problem-solving skills
- Ability to work overtime and weekend
- Ability to travel upcountry and abroad
- Excellent Thai and English communication skills