Sales Operations Executive (1-year contract)

What You'll Do:

• Lead Operations: Organize, validate, and distribute leads to the appropriate sales teams (Food/Beauty). You will ensure fair allocation and track lead status to optimize conversion rates.
• Performance Tracking, Commission & Fraud: Maintain sales dashboards and track team KPIs. You may be responsible for calculating monthly commissions accurately or running routine checks to detect irregularities and ensure compliance with sales policies.
• Sales Tools, Process & Rules: Oversee the usage of sales tools (CRM/Internal Systems) to ensure data hygiene. You will help enforce standard operating procedures (SOPs) and "Rules of Engagement" to keep the sales process structured.
• Sales Readiness & Enablement: Support the logistics of selling. This includes preparing demo accounts, managing demo hardware (POS/Payment devices), and handling sales allowances. Your goal is to ensure the sales team has everything they need to be field-ready.

What You'll Need:

• 1-3 years of experience in Sales Operations, Sales Admin, Data Analysis, or a related coordination role.
• Data Proficiency: Strong command of Microsoft Excel or Google Sheets (Pivot Tables, VLOOKUP, complex formulas). You are comfortable handling data with accuracy.
• Adaptability: Ability to focus on assigned tasks within a broad scope. You are flexible and ready to rotate or take on specific operational functions as required by the team.
• Detail-Obsessed: Whether it's checking a commission number or preparing a demo kit, you are meticulous and thorough.
• Service Mindset: You understand that your "customers" are the sales team. You are responsive and helpful in resolving their operational issues.
• Experience with CRM tools (Salesforce, HubSpot, etc.).
• Experience in the Tech, POS, or E-commerce industry.
• Basic knowledge of SQL or data visualization tools.

Who You Are:

• The Team Player: You understand that Sales Ops is a collective effort. You execute your assigned part perfectly to support the whole ecosystem.
• The Problem Solver: When a process gets stuck or a tool has an issue, you jump in to fix it quickly.
• Trustworthy: You handle sensitive data and internal rules with absolute integrity.
• Structured yet Flexible: You love order and logic, but you can adapt when business priorities shift.