Senior Retention Executive POS (1-year contract)

About LINE MAN Wongnai

LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.

We are looking for the Senior Operations Executive (POS). Responsible for retention operation tasks and support after sales service, to help customers happily continue using POS SaaS by building effective customer engagement and providing the most suitable solution for customers with the best experience then maximize the stickiness and minimize churn rate. Working in a fast-paced environment, you will bring your expertise and skills to tackle the challenges that impact millions of people on our journey to become the No.1 food platform in Thailand.