Senior Customer Insight Executive

Bangkok
|Permanent
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Responsibility

  • Understand internal stakeholders' needs and transform brief into a research project
  • Conduct in-house research, mainly quantitative, for food delivery, mart, and messenger services
  • Design methodology and questionnaire based on requirements
  • Build and distribute survey with tools available
  • Analyze and interpret raw data into useful insights
  • Present the findings to related parties and/or management
  • Work with research agency for ad hoc and/or tracking research projects
  • Prepare research brief according to business objectives
  • Cooperate with agency to ensure a research setup is matched with the objectives
  • Summarize results to provide recommendation and support business direction
  • Manage schedule of projects to ensure timely deliverables

Qualification

  • Minimum 3 years experiences in customized research and in a research agency
  • Excellent written and oral communication abilities (TH/EN)
  • Good analytical skills
  • Proficient in Excel and PowerPoint
  • Attentive to details
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Benefits & Perks
Flexible hours that suit your pace
Breakfast and lunch provided
Work from home or anywhere
Barista service available daily
MacBook provided for everyone
Afterwork beer available daily
No cap on your annual leave
Yearly company outing trip
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