Senior Fraud Analyst (LINE Pay)

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LINE Pay
Bangkok|Permanent
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About us

LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.

LINE Pay is an integrated online and offline payment platform under LINE MAN Wongnai and LINE Thailand, following the acquisition in August 2023. LINE Pay offers seamless payment services, including an easy and secure digital wallet, and quick on-the-go payment options for purchases, money transfers, or top-ups. LINE Pay services can be utilized within public transportation, for purchasing goods and services from partner brands, as well as for various utility bill payments.

We are looking for a Senior Fraud Analyst to own fraud detection, monitoring, and investigation across LINE MAN and LINE Pay. The role is structured around two core pillars: fraud detection and analysis, and fraud investigation including internal fraud. You will work closely with Product, Fleet, Finance, Compliance, and Legal to detect fraud early, prevent financial leakage, and ensure a fair and trustworthy platform for all parties.

What you'll Do:

Fraud Prevention & Leakage Control

  • Execute daily fraud review tasks to screen transactions before payment processing across LINE MAN and LINE Pay
  • Monitor fraud queues, flagged accounts, and real-time alerts - triage and prioritize cases for action or clearance
  • Identify gaps in existing fraud controls and proactively close exposure before losses occur
  • Analyze fraud trends and emerging attack vectors across ride-hailing, delivery, and payment verticals
  • Monitor and quantify fraud leakage by vertical; provide data-driven recommendations to reduce financial exposure
  • Leverage AI and automation tools to accelerate detection and enable fast rule adjustment against new fraud patterns
  • Design, test, and implement fraud detection rules based on transaction analysis, behavioral signals, and investigation findings
  • Build analytical frameworks to track fraud patterns, monitor rule performance, and surface new risk signals
  • Use SQL to independently query databases for case investigation, rule evaluation, and ad hoc analysis
  • Produce regular fraud reports and trend analysis for senior leadership and cross-functional stakeholders
  • Conduct end-to-end investigations covering all party types: customers, drivers/fleet, merchants, and third-party abuse across LINE MAN and LINE Pay

Internal Fraud Review

  • Identify and investigate internal fraud risks involving platform actors including drivers, merchants, and operational parties
  • Analyze patterns that may indicate coordinated internal abuse, collusion, or system manipulation
  • Escalate confirmed or suspected internal fraud cases through appropriate channels with full documentation
  • Assist in designing controls to detect and deter internal fraud across LINE MAN and LINE Pay operations


What You’ll Need

  • Bachelor's degree in Business Administration, Finance, Accounting, Statistics, Engineering, or a related field
  • 2+ years of experience in fraud analysis, fraud investigation, or risk operations
  • Experience in e-commerce, ride-hailing, payments, or fintech is a strong advantage
  • Solid understanding of fraud typologies relevant to digital platforms - account takeover, promo abuse, payment fraud, driver fraud, merchant fraud
  • Basic SQL proficiency - ability to write queries for data extraction, filtering, and investigation is required
  • Proficiency in Excel and/or Google Sheets for analysis and reporting
  • Strong analytical thinking with attention to detail and ability to identify irregular patterns at scale
  • Excellent communication and coordination skills across teams
  • Proactive, organized, and comfortable working in a fast-paced environment with shifting priorities
Apply Now
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LINE MAN Wongnai
people-recruit-public@lmwn.com
195 One Bangkok Tower 4, Witthayu Road, Lumphini, Pathumwan, Bangkok, 10330, Thailand
LINE MAN Technology (连曼)
people-recruit-lmtech@lmwn.com
10F.Nami B/D, NO.3 Huoju Road, Hi-tech Zone Dalian, China. 中国辽宁省大连市高新园区纳米大厦10F
LINE Pay
linepay-recruitment@lmwn.com
195 One Bangkok Tower 4, Witthayu Road, Lumphini, Pathumwan, Bangkok, 10330, Thailand
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