What you'll Do:
Fraud Prevention & Leakage Control
- Execute daily fraud review tasks to screen transactions before payment processing across LINE MAN and LINE Pay
- Monitor fraud queues, flagged accounts, and real-time alerts - triage and prioritize cases for action or clearance
- Identify gaps in existing fraud controls and proactively close exposure before losses occur
- Analyze fraud trends and emerging attack vectors across ride-hailing, delivery, and payment verticals
- Monitor and quantify fraud leakage by vertical; provide data-driven recommendations to reduce financial exposure
- Leverage AI and automation tools to accelerate detection and enable fast rule adjustment against new fraud patterns
- Design, test, and implement fraud detection rules based on transaction analysis, behavioral signals, and investigation findings
- Build analytical frameworks to track fraud patterns, monitor rule performance, and surface new risk signals
- Use SQL to independently query databases for case investigation, rule evaluation, and ad hoc analysis
- Produce regular fraud reports and trend analysis for senior leadership and cross-functional stakeholders
- Conduct end-to-end investigations covering all party types: customers, drivers/fleet, merchants, and third-party abuse across LINE MAN and LINE Pay
Internal Fraud Review
- Identify and investigate internal fraud risks involving platform actors including drivers, merchants, and operational parties
- Analyze patterns that may indicate coordinated internal abuse, collusion, or system manipulation
- Escalate confirmed or suspected internal fraud cases through appropriate channels with full documentation
- Assist in designing controls to detect and deter internal fraud across LINE MAN and LINE Pay operations
What You’ll Need
- Bachelor's degree in Business Administration, Finance, Accounting, Statistics, Engineering, or a related field
- 2+ years of experience in fraud analysis, fraud investigation, or risk operations
- Experience in e-commerce, ride-hailing, payments, or fintech is a strong advantage
- Solid understanding of fraud typologies relevant to digital platforms - account takeover, promo abuse, payment fraud, driver fraud, merchant fraud
- Basic SQL proficiency - ability to write queries for data extraction, filtering, and investigation is required
- Proficiency in Excel and/or Google Sheets for analysis and reporting
- Strong analytical thinking with attention to detail and ability to identify irregular patterns at scale
- Excellent communication and coordination skills across teams
- Proactive, organized, and comfortable working in a fast-paced environment with shifting priorities