Senior Business Process Improvement Manager

Top Priority
LINE MAN
Bangkok|Permanent
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About LINE MAN Wongnai

LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.

We are seeking a hands-on Business Process Improvement Manager to join our team. In this critical role, you will be directly involved in ensuring the integrity and efficiency of our financial, operational, and compliance processes. The ideal candidate should be a strategic thinker with extensive hands-on experience in business auditing. You'll be at the forefront of leading complex audit projects, providing expert insights, and actively driving improvements in business processes and controls.

What you’ll do:

  • Business Process Efficiency & Cost Optimization
    • Conduct risk-based process audits to identify cost inefficiencies, operational bottlenecks, and financial risks.
    • Implement data-driven improvements to enhance operational speed and financial savings.
    • Work closely with business units to improve internal processes without creating bottlenecks.
  • Fraud Risk & Financial Loss Prevention
    • Integrate fraud risk assessments into all internal audits.
    • Develop data-driven fraud detection models to reduce financial exposure and revenue leakage.
    • Collaborate with finance, operations, and compliance teams to implement proactive fraud prevention strategies.
  • IT, Data Analytics & Process Automation Auditing
    • Use data analytics, AI, and automation tools to improve audit execution and process efficiency.
    • Conduct audits on IT security, cybersecurity controls, and automated system risks.
    • Assess automation-driven processes and their impact on financial risks and operational effectiveness.
  • Governance, Risk Management & IPO Readiness
    • Ensure internal controls align with IPO governance requirements while maintaining business agility.
    • Develop risk-based frameworks that enhance business performance and compliance.
    • Provide advisory services to leadership on business risk management strategies.
  • Leadership & Business Engagement
    • Work closely with executives and business leaders to translate audit insights into cost-saving initiatives.
    • Lead internal training programs to improve risk awareness, operational efficiency, and financial discipline.

What you’ll need:

  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field. CPA or CIA certification preferred.
  • 5+ years of experience in internal audit, process efficiency, risk management, or operational optimization. Background in process improvement methodologies (Lean, Six Sigma, Operational Excellence) is strongly preferred.
  • Strong analytical and problem-solving skills, focusing on cost reduction, process improvement, and fraud prevention. Experience with data analytics tools (e.g., SQL, Power BI, Python, ACL) for risk detection and operational insights is considered an advantage.
  • Ability to quantify the financial impact of audit findings and develop data-driven decision-making frameworks.
  • Exceptional attention to detail and organizational skills, with the ability to manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization.
  • Excellent communications in both Thai and English are must-haves
Apply Now
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LINE MAN Wongnai
people-recruit-public@lmwn.com
195 One Bangkok Tower 4, Witthayu Road, Lumphini, Pathumwan, Bangkok, 10330, Thailand
LINE MAN Technology (连曼)
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10F.Nami B/D, NO.3 Huoju Road, Hi-tech Zone Dalian, China. 中国辽宁省大连市高新园区纳米大厦10F
LINE Pay
linepay-recruitment@lmwn.com
195 One Bangkok Tower 4, Witthayu Road, Lumphini, Pathumwan, Bangkok, 10330, Thailand
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