LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
We are looking for an experienced Operations Executive to join us. Working in a fast-paced environment, you will bring your expertise and skills to tackle the challenges that impact millions of people on our journey to become the No.1 food platform in Thailand.
- As an owner of the Operations workstream, Manage day-to-day tasks of financial product operations such as onboarding, reporting, reconciliation, data validating, etc.
- Champion and deliver an approach for new initiatives across financial products
- Investigate and resolve issues, exception reports, customer service, and related issues
- Analyze and point out weaknesses in the existing process to improve effectiveness
- Setup and run reports and dashboards when required by staff and management to provide relevant data
- Liaise operations-related parties such as onboarding, administration, logistics, order processing, inventory management, customer service, platform management, etc.
- Communicate working team requirements and desires back to the product team to influence product functionality and roadmap
