Commercial Support Executive - Merchant (1-year contract)

What you’ll Do:

• Manage merchant partnership account efficiently for the Commercial team
• Manage internal and external operations which may extend to the merchant partnership
• Coordinate internal and external team operations for the planning and execution of each domain
• Proactively work to remove operations obstacles, identify, and manage issue escalations, and provide support to the Commercial team
• Ensure that all activities are accomplished within the timeline.

What you’ll Need: 

• Bachelor's degree or equivalent.
• Having experience in Sales Support, Operation Analyst with relevant experience in Internet companies, and e-Commerce is an advantage
• Proficiency in MS Excel/Google sheet and experience with large data sets  (vlookup, pivot table etc)
• Understand Operations, Fulfillment and e-commerce business.
• Organized and hands-on person with great attention to detail.
• Has a service mind, strong interpersonal skills and can interact with people at all levels.
• “CAN-DO” attitude, good manners, firm ownership, commitment, responsibility, and team player.