Business Analytics Manager (Restaurant Solution)

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Business Analytics Manager is the ‘brain’ of the restaurant solution business (Wongnai POS and Wongnai Merchant App) which reports directly to head of division. Our multidisciplinary analysts use data-driven insights and frameworks to create strategies and recommendations for improving product and drive business growth.


  • Utilize LINE MAN Wongnai’s vast amount of data to provide decision support aligned to our strategic roadmap and core KPIs, and discover actionable insights to help inform where we go next.
  • Initiate data-driven projects by formalizing an approach to solve business problems and achieve business targets. 
  • Develop frameworks to analyze business and operational problems, develop hypotheses, mine data, deliver recommendations and impact assessment.
  • Develop statistical models to drive business growth and operational improvements, such as new customer acquisition, churn rate reduction, operational and cost efficiency, etc. 
  • Lead a cross-functional team to design, execute, and interpret experiments, implement strategy, monitoring executions, interpret and improve results.
  • Conduct industry analysis and research, Monitor/Oversee competitive market trends on both demand and supply sides.
  • Monitor demand and supply situation to identify and solve abnormal growth patterns


  • 5+ years of experience in management consulting, business/data analytics/data science, engineering, or related roles
  • Strong strategic thinking & experience designing business framework
  • Strong statistical knowledge, experienced in regression analysis and common machine learning models
  • Strong Data Visualization skills
  • Strong in SQL. And ability to program in Python or R would be a plus
  • Ability to take initiative, drive impacts in a constantly-changing work environment and fast growing industry
  • Creative, solutions driven mindset, with a can-do attitude
  • Good communication and presentational skills to communicate and sell ideas across various business units
  • Experience in creating and optimizing processes.
  • High analytical, problem solving, and decision making skills
  • Experienced in restaurant or food-related business is a plus
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Benefits & Perks
Flexible hours that suit your pace
Breakfast and lunch provided
Work from home or anywhere
Barista service available daily
MacBook provided for everyone
Afterwork beer available daily
No cap on your annual leave
Yearly company outing trip
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