Senior Marketplace Performance Executive (1-year contract)

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About LINE MAN Wongnai

LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.

Working in a fast-paced environment, you will bring your expertise and skills to tackle the challenges that impact millions of people on our journey to become the No.1 food platform in Thailand.

What you’ll Do:

  • Drive overall growth and performance of the assigned area by managing all facets of business including fleet operations and marketing.
  • Oversee day-to-day operations of LINE MAN services in the local area.
  • Apply analytical skills with local market knowledge to identify and implement strategies for growth; observe local competitor movement and create competitor analysis reports.
  • Forecasting involves making predictions of events that will occur in the future based on past data.
  • Establish and lead the local team to ensure harmony, synergy, and excellence among the team.
  • Manage and drive performance of local fleet operations such as fulfillment rate, match rate, and cancellation rate.
  • Manage and drive local marketing performance and initiatives; oversee local marketing events.
  • Monitor metrics, and ensure high-quality experiences on the LINE MAN platform to provide the most reliable food delivery service in town.
  • Develop and optimize processes, including design processes, be them prospecting, onboarding, account management, or training to fuel growth and drive efficiency.
  • Perform other duties as assigned to meet business needs.

What you’ll Need:

  • 2 years experience in Management, Start-Up, or Operations.
  • Experienced and strong understanding of O2O service platforms, especially the food delivery service will be strongly preferred.
  • Data-driven decision mentality and sound business judgment through extremely strong analytical thinking and modeling ability (Excel skills necessary).
  • Extremely proactive, responsible, organized and ability to work in a fast-paced environment.
  • Good business understanding and judgment., comfort in understanding a business through data analysis.
  • Ability to cope with pressure and an environment where not everything works yet, strong interest in taking ownership of problems rather than worrying about whose problem it is.
  • Curiosity and eagerness to learn about all aspects of the business, ability to build up skills and knowledge very fast to become a recognized subject matter expert amongst your peers.
  • Empathy in dealing with different people, ability to quickly build relationships with external partners, couriers, and internal stakeholders without problem.
  • Internal and external communication with professionalism.
  • Good command of both written & spoken in Thai and English.
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Benefits & Perks
Social Security
Work from home or anywhere
Company Laptop
Barista service available daily
Afterwork beer available daily
Yearly company outing trip
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