UX Writer

Bangkok
Permanent

We are now finding a UX writer who is passionate about people and is interested in communicating and creating microcopy based on Human-Centered Design to join our fun and energetic growing team at LINE MAN, which is one of the largest O2O platforms in the country. In this role, the successful candidate will have an exciting opportunity to enhance customer experience by setting and using the right communication messages and tone in LINE MAN application and the website.

 

Responsibilities

  • Use writing and editing skills to write Microcopy for UI design that facilitates user navigation and other components of the end-to-end user experience in LINE MAN application and website
  • Drive vision for product language and content across the product or subject-matter domain and ensure cohesive product narratives
  • Provide document strategies with guidelines and establish best practices and strategy principles
  • Facilitate engagement and collaboration across business units to ensure objectives, outcomes and strategies are thoroughly understood
  • Act as a true advocate of user voice as well as product value so that product needs are addressed

 

Qualifications

  • Bachelor’s degree in English, Communications, Journalism, Technical Writing, or equivalent practical experiences
  • 3+ years of experience in user-focused product writing, including experience in hardware, software, digital agency, or other relevant product areas
  • Experience in shaping content for multi-disciplinary projects with localization and accessibility best practices
  • Familiarity with user research, customer-centric design, and data-informed user insights
  • Understanding of UX/UI
  • Critical-thinking and problem-solving skills
  • Comfortable iterating quickly, and working in a fast-paced and challenging environment (under time and resource constraints)
  • Great in interpersonal skill and communication skills, both in English and Thai
  • *Portfolio of UX writing samples and style guidelines is required when applying for this position.