Senior Fleet Operations Executive

Top Priority
Bangkok
|Permanent
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Responsibilities:

  • Comply end-to-end operations processes to ensure that tasks are delivered in the timely manner and meet quality standards.
  • Prepare day-to-day verification data, monitor and report performance.
  • Audit and investigate complaints and appeal cases, perform root cause analysis to improve team’s productivity.
  • Manage Document Verify Admin team and develop team strengths and improve weaknesses. 
  • Develop onboarding training for verification staff and re-training to ensure team’s knowledge is up to date.
  • Review existing training programs, suggest enhancements and modifications to improve engagement, learning to meet the changing needs of the organization.
  • Ensure that training materials and programs are current, accurate, and effective.
  • Effectively communicate with team members and management to align objectives and timeline.
  • Build and analyze in house data to help team tackle operation goals.

Qualifications:

  • Project management
  • Excellent verbal and written communication skills with strong graphic design ability
  • Great product knowledge
  • Thorough understanding of training processes
  • Ability to moderate large groups
  • Bachelor degree or equivalent
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Benefits & Perks
Flexible hours that suit your pace
Work from home or anywhere
MacBook provided for everyone
No cap on your annual leave
LINE MAN Services Coupon
Barista service available daily
Afterwork beer available daily
Yearly company outing trip
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